Shipping Policy

STORE POLICY

If you receive any damaged or defective products, please address your concern to [email protected] with the customer’s name, order number, and photo of the defective product within 7 business days from receipt. Damaged or defective items will be replaced by Cai Candles.

For all other questions or inquiries, please contact us at [email protected].

Orders are always shipped Monday-Friday. Please allow 1-3 business days faster your order is confirmed for processing before your order is shipped.